FAQs

FAQs

How many medals will my hanger hold?

This will depend on the size of the medals and their ribbons however we have found that the hangers will display around 20 medals.

If you want to display more medals have a look at our extension hangers. They can be attached to the wall just beneath your existing hanger to give you more hanging space.

How long will it take for my order to arrive?

We usually ship the same day if your order is placed before 2pm.  Deliveries times are based on the service you choose.

Standard: Royal Mail 2nd Class so your order should be with you within 3-5 days. Expedited: Royal Mail 1st Class so you order should be with you in 1-2 days.
Next Day: Royal Mail Special Delivery so your order should be with you before 1pm the next day.  A signiture will be required on delivery.
International Deliveries: will be sent via the Royal Mail International Tracked and Signed Service and will take between 5-10 days depending on destination.

Note: Orders must be received before 2pm to be shipped the same day.  Special Delivery is only available Monday-Friday.  Saturday delivery is not guaranteed and there is no delivery on Sundays.

What are the postage costs?

Postage costs will be displayed during the checkout process and will depend upon service, weight and destination.

Can I order personalised medal hangers?

We don’t currently offer personalised hangers for individuals however if you are a club or have a requirement for multiple hangers of the same design please contact us at hello@mymedalhanger.co.uk to discuss.

How do I hang my medal hanger?

All our hangers are supplied with wall plugs, spacers, screws and instructions on how to mount them. 

I’ve changed my mind about the hanger, what can I do?

If within 45 days of your order you’ve decided you don’t want your medal hanger or that you would prefer a different hanger we are happy to refund your order or exchange it for a similar value medal hanger. All we ask is that you return the hanger to us, unused and in the condition it was sold.  Please email us at hello@mymedalhanger.co.uk, before you return your medal hanger, for further details.